Thursday, December 06, 2007

You want to buy something? You'll have to pay extra for that

Back when I used to write on this thing a bit more regularly, I mention my displeasure at a number of life's "cons" and one in particular, booking fees.







These 'booking fees' might also be disguised as a 'credit card fee' by internet retailers who don't want to have that stigma of the booking fee.

The credit card fee is very common with low-cost airlines, as is any other fee that you might think of to be honest as they shave penny after penny from the cost of their seats, only to recoup that discount elsewhere. But who cares, you've bought a flight for 5p, right?

The idea of paying these fees is still a concept that people are getting used to. In the past, when there was still a mystique about flying, you never paid these fees for booking the flight, taking a bag with you, checking in, sitting in the airport lounge and choosing your seat. Well, you did pay them, but the airline never told you.

Then Ryanair came along and turned the industry on it's head. With this new brand of airlines, you got absolutely nothing bar a seat on a plane but in return, you paid next to nothing.

Such things are important to a Yorkshireman, which is why an airline with similar ideals, Jet2, moved in to Leeds Bradford airport with their stupidly cheap flights and it is something that we will be taking advantage of this summer.

With Leeds Rhinos playing the Perpignan-based Catalan Dragons in July rather than February, we've opted to head out for a weekend of rugby-based-cultured-beer'y fun. But instead of spending time just in the Catalan part of France, we'll also be taking in the Catalan capital of Barcelona before flying back into Leeds mid-week.

As with most things in our circle of friends, I'm charged with booking these sorts of things. One of them is just useless and is justifiably not trusted with anything more taxing than booking a minicab to the pub. The other is a lazy, forgetful sod who almost certainly jump in the taxi to go to the airport and ask "What was I supposed to book again?" and the other, whilst not being quite as bad, would rather I did it.

So I'm left to scour the net for discount hotels and flights with a primary criteria - cheap as possible, which is where the credit card fees come in.

Booking the outbound flight was easy. Manchester to Perpignan, £5.99 plus tax with bmiBaby, coming to about £36 each with a few options on the 'credit card fee' front. I could pay £2.99 with Maestro or £5.99 with Mastercard - I picked the cheaper one.

But then we came across Jet2, who seemingly wanted to overcomplicated the process from the very first click.

Firstly, they insisted in giving prices in Euros on the basis that I was booking a one-way flight from Barcelona and thus, I must be Spanish, right?

So anyway, the calculator comes out and I'm quoted around £42 per seat including all the multiple taxes and I accept, only to be presented with an even more complicated 'credit card fee' menu.

Like Bmi, thee were different charges for different cards but these were more peculiar. Mastercard and Visa credit cards were the most expensive, €3 a pop whilst Visa Electron, a card that banks give to 16-year-olds that they don't trust, happened to be much cheaper than a bog-standard Visa debit card despite the fact that they will almost certainly go through the same merchant system and an Electron has many more security procedures surrounding it.

At this point, questions start popping in my head but never mind, I soldier on - I am going on holiday after all but it is only then that you realise that the 'credit card fee' is not a one-off payment processing fee to cover the handling charge but instead a full-on €3 per person surcharge.

Like a mug, I paid it but who cares, I'm going on holiday ;)

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