Wednesday, January 02, 2008

Right on Time

There was something of an inevitability about it, but in true railway fashion, the timing of extended rail disruption to the West Coast mainline could not have been worse.


Essential maintenance to a footbridge which crosses the primary line connecting London with Birmingham and Manchester over-ran, meaning that rail passengers were met with chaotic scenes at stations across the London and the South East with cancelled services and lengthy delays - and the same is on the menu for tomorrow.

And the news couldn't have come at a worse time for our alleged "eco-conscious" leaders, as rail operators announced fare rises of up to 11% on certain routes on the day that Britain 'went back to work' after the festive holidays.

The rises, which will understandably grate with commuters, environmentalists and anyone looking to jump on the Labour-bashing bandwagon - one that is already as overcrowded as a Northern Rail commuter train.

However the Rail operators, who experienced a 15% increase on complaints this year according to one passenger watchdog, claim that the rises are "essential" as they are needed for "essential" investment that will provide "essential" service improvements on "essential" services. If you learn anything as a rail operators spokesperson, it's that using the word "essential" enough times will make your price rises seem OK. What you also learn is that it is perfectly fine to re-issue the same press release that you released 12 months ago.

One of the biggest culprits happens to be First Great Western, despite having the dubious honour of being the worst train operator in the UK according to official statistics. With an appalling record for customer service, including threatening to sue a passenger watchdog for complaints made about it's services and being subject to a 'fare strike' by passengers (with another one threatened), their bosses tried to justify their average 6.1% rise on unregulated fares.

First Transpennine Express, who run the main route between Leeds and Manchester, is even worse with a 6.4% hike and the main operator in and out of Leeds, Northern, has upped their fares by an average 5.7%. Despite this "essential" rise to facilitate "essential" service and capacity improvements, the capacity on the Manchester-Bradford-Leeds route was halved again this morning and afternoon.

The rises don't exactly 'fit' with the government's constant insistence that we need to start leaving our cars at home, start using the railways and save the environment because in truth, the environment is just an easy excuse to mask additional forms of taxation.

Today we have a government that is happy for rail operators to increase fares and is preparing to bulldoze an entire village to facilitate an expansion of Heathrow yet come budget day, Alistair Darling will stand at the podium and attempt justify a further rise in fuel duty by trotting out tired lines about "CO2 targets" and "environmental concerns" amongst the other garbage that spews from his mouth.

Happy New Year everybody!

No comments: