Monday, February 13, 2006

Chip & Pain in the arse


The day is almost upon us. The day when writing your name is no longer good enough. Instead, you need to remember a four-digit number to be able to buy anything in the UK using a credit or debit card.
Chip & PIN, which officially becomes the official way of paying on 14th February, is the latest weapon in the fight against credit card fraud and on the face of it it seems a good idea. Instead of a signature written on the back of the card for all to see, the card is "secured" by a number which you store deep in your memory.
The problem is, whilst it might be a weapon against the criminals, it's a catastrophe for the numerous idiots out there.
At work, we're one of the few 'major' retailers not yet to have Chip & PIN terminals, for various reasons, but the longer they draw it out, the better to be honest.
There are still plenty of people out there who "don't remember there number", despite being told plenty of times to change it to something they can remember. Even my Gran has managed to grasp Chip & PIN, so surely some 45 year old stuck-up, middle-class snob and do the same? Seemingly not if you watched the ITV News today. The report seemed to be very much focused on how Britain's retailers should be pandering to the stupid and ignorant, who refuse to accept that they'll need to remember 4 simple numbers.
One woman even claimed that she couldn't use Chip & PIN because she had arthritis which meant it hurt when she pushed the buttons. How holding a pen and writing her name out is better for arthritis I'll never know.
Oh I can't wait for the day when I get a verbal bollocking because some halfwit can't remember his number and that it's completly my fault, as a till operator, that he is a complete feckwit. Still, it's all part of retail work.
Happy PIN'ing!

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